Snapmuse.io

Effective Reward Strategies for Enhancing the Fan Experience

Effective Reward Strategies for Enhancing the Fan Experience

Berrak Kayaoğlu
Berrak Kayaoğlu
Snapmuse.io team

If you are a content creator seeking to enhance fan engagement, you’ve found the right source. Your community plays a vital role in establishing your online presence. They not only come to learn and relish your content but also endorse your efforts and advance your game by paying attention to your work.

Before we start with the effective rewarding strategies and tips to enhance your fan experience, we should introduce you to the big picture, that is to say, the attention market.

Attention Market

Attention marketing is not only a marketing terminology that you drop in the conversation to sound more professional. It refers to the economic concept of attention as a scarce resource that can be bought, sold, and traded. We are living in the age of content creation. Since algorithms feed us with an endless variety of content, our attention is increasingly divided and difficult to capture. Therefore, each creator and business out there on the internet is competing for our attention, paying for it, and of course, making a living out of it. 

Nevertheless, the attention market is not only limited to social media, it also includes various search engines, streaming services, and other digital platforms. Due to this variety, the competition for attention has led to the rise of attention-based advertising, where businesses pay attention to potential customers through targeted ads. In other words, the competition has led to the rise of attention marketing, which unfortunately includes the spread of misinformation and clickbait journalism.

The best thing about attention marketing is that it has also created new opportunities for individual creators and businesses to monetize their own online presence and their personal brands via influencer marketing and other forms of attention-based marketing strategies.

Having introduced you to the relevant terminology, it’s now time to provide you with tips to transform your fans’ experience into an engaged community. The first and most crucial step in captivating people’s attention and cultivating a devoted fan base for your brand is to establish a sturdy foundation. The building block for your sturdy foundation will for sure be the quality content!

Creation of Quality Content

There are a few key elements that you will need to consider to be able to create quality content. Here’s a short list of factors you need to keep in mind.

  1. Know Your Audience: You are the one and only person that will know the best for your followers. You need to target your audience’s interests and preferences, care for the feedback they give you, and create content that is in accordance with your followers’ needs. To get to know your audience, you need to be watching the comments section, and analytics, and research their demographics in the insights tool
  2. Develop a Content Strategy: To build a personal brand, you need to keep up with the rhythm. Meaning that you need to plan your content in advance to be consistent, relevant, and of high quality. Also, don’t forget that your tone and the fact that whether or not you are cross-posting matters in developing your content strategy. 
  3. Offer Value: Your content needs to give something to your audience. It has to offer value to your followers in educating, entertaining, or inspiring. According to your niche, you need your content to offer valuable insight and spread your expertise. After all, you need to give people a reason to follow what you are doing. 
  4. Get Your Voice Heard: To build an online presence and a fan base, you need to feed your audience with creative visuals, designs, images, videos, and animations. As we have mentioned before, we are living in the age of attention competition. Your visuals, as well as your authenticity, will be the first thing that will get you in touch with your audience. Take your time to give your visual world a character.
  5. Engage With Your Audience: Social media is a two-sided tool, and if you do not listen to what people need from you on the other side of the screen, you will not be able to have any fan base or enhance the fan experience you need. Respond to people’s comments and messages and let them know that you care about the relationship between you and your audience. By doing so, you will foster a sense of community and strengthen the fan experience.
  6. Stay Up-to-Date: Last but not least, you need to keep up with the latest trends and developments regarding your niche. To be able to offer people a fresh perspective on things they want to see more, you need to stay up-to-date and be aware of what is going on around the world of your expertise.

Fan Tokens

Fan tokens are just another way to reward the fans and intensify the fan experience around your brand. Social cryptocurrency tokens refer to digital membership cards that can symbolize people, groups, as well as personal and business brands. They enable creators to establish a committed, motivated, and involved community based on their brand, work, and interests, eventually allowing creators and brands to thrive alongside their communities as the value of a social token rises as the creator or brand advances and succeeds.

A good example of a platform that enables creators to create fan tokens is, for sure, Snapmuse.io. By joining the creator community on Snapmuse.io, you can create your own CreatorPass and let your audience enjoy being a part of your exclusive community as well as rewards. As you give back to your community with a CreatorPass, you will see how people enjoying the fan rewards and exclusivity is going to enhance the fan experience!

Exclusive Sales

To be able to enhance your fan experience, you will also want to offer something substantial to your audience. Meaning that to take a step further in building your community, you can make exclusive sales, offer prizes and make giveaway content. Providing time-limited discounts or giving them early access to new content might be another way to attract your audience into further loyalty.

Exclusive Prizing & Gifts With Purchase

To incentivize fan engagement and participation, you can also offer exclusive merchandise or personalized gifts to show how you appreciate your fans’ support for you. By doing so, you will be able to advance people’s loyalty, strengthen the sense of community as well as increase sympathy for your brand.

Create a Tiered Fan Rewards System

As we have mentioned before, the sense of exclusivity will increase people’s commitment to your brand. By creating a tier-based fan rewards system, you can fetch that feeling of exclusivity.

To create a tiered fan rewards system, you will need to establish a few subscription levels with increasing benefits and rewards. You can add perks such as exclusive content, merchandise, events, or experiences. Of course, in setting levels for your tiers, you need to put clear and achievable criteria for each tier, such as the number of purchases, referrals, or engagement levels required to unlock each level.

A good example of a tiered fan rewards system would again be Snapmuse.io. By joining the creators on Snapmuse.io and offering a collection of CreatorPasses to your fans, you will create a tiered fan rewards system. By offering tiers such as Collector, Big Collector, and Super Collector, choosing the number of CreatorPasses your fans need to buy to belong to each tier, you can offer exclusive perks to your fans (such as one-on-one video calls or merchandise) and enhance your fan experience.

Adopt a Points-Based Rewards System

If you are feeling hesitant about creating a tiered fan rewards system, you can also try out adopting a points-based system to engage and incentivize your fans. Here’s a few steps you can follow to create a point-based rewards strategy for your followers:

  1. Decide what you want to shoot for by creating this rewards system. Do you want to increase your engagement rates and sales, or do you want to promote your upcoming product?
  2. Determine how each participant can earn points and how many points they need to have for a specific gift and/or action.
  3. What are people getting rewards for? Set specific and appealing rewards for your fans to make them want to get more points. This can be a certain discount, experience, or something else you have in mind to encourage your audience to participate. 
  4. Promote your work. You cross-post, promote your content and advertise your rewards program through different channels. As well as your social media channels, you can get help from other marketing strategies such as email campaigns, newsletter advertisements, and website banners
  5. Analyze your work. Your campaigns and reward strategies will be successful as long as you monitor your participants, track the fan engagement metrics, and refine the progress according to the analytics. 

Put Social Media at the Center of Fan Experience

Social media is the greatest tool to support the work you do to create a dialogue with your audience. Use various social media channels to respond to people’s feedback. You can use lots of different features on each platform, such as hosting live events, posting stories, gathering feedback from the polls, or delivering some behind-the-scenes to get people involved with your brand. Remember, the most important aspect of social media usage is interaction. You need to get people involved in your creative process. Moreover, with the help of social media, you can create user-generated content and use the testimonials as a showcase to attract more people to your community. By doing so, you will not only highlight the impact your brand makes but also enhance your fan experience because you will be making them a part of your success story.